Chat support

Technical support via LiveChat in real time

We are here for you online! Just start our LiveChat technical support in the bottom left corner and we will deal with your questions straight away.

Getting in touch is easy

Write to us and save your time! We try to answer immediately and save you a long struggle searching through the e-shop.

Example of where the chat window is placed on the site

You will find the window for quickly sending your question in the bottom right corner (highlighted in red in the picture above) and you open it simply by clicking on it.

Form for sending a question to online support

A simple form for sending your question will appear (highlighted in red in the picture above). All you need to fill in is your name, e-mail contact and your question. You then send us the question using the send button.

We reply in real time

Every time you write to us, we get a sound alert on all our devices. That means we are in touch with you immediately, even when we happen to be out in the field, on a service call or an installation.

Dealing with something complicated or would you rather talk to someone else?

You know the situation when you call a call centre about the same matter for the umpteenth time, but each time you get through to someone else and have to explain everything over and over again? With us, your chat stays with a single member of our team!

We use the Smartsupp system for online communication