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    Home / ostatní / ATMOS Protocol-Free Warranty – compressor protection during transport

    ATMOS Protocol-Free Warranty – compressor protection during transport

    Protect your compressor from hidden transport damage - Protocol-Free Warranty

    Avoid disputes with carriers: Protocol-Free Warranty

    Are you worried that your new compressor might be damaged during transport, and you'll only discover it under the packaging after the courier has left?

    We know the common practice – the courier is in a hurry, it's raining, or there's no one at the company with the time to thoroughly inspect a large machine before accepting it. If you sign the receipt without reservations and subsequently discover hidden damage, the carrier will most likely reject the claim. With the ATMOS Protocol-Free Warranty service, you can put these worries behind you. This supplementary service guarantees that any hidden damage incurred during transport will be repaired for free – even if you haven't filled out a damage protocol with the driver.

    Main benefits of the service

    • 🚫 No claim protocols: Eliminates all bureaucracy. You don't have to chase after the carrier or the insurance company.
    • ⚡ No lengthy approvals: You don't wait for statements from third parties. We approve and carry out the repair without unnecessary delays.
    • 🛠️ Fast, free repair: We repair the machine at our expense under the warranty. You pay nothing extra, and the machine can get to work soon.
    • 🛡️ Protection of your investment: The service covers repair costs for damages up to 50% of the price of a new product (if the repair exceeds this limit, we will refund the service fee).
    • 💰 Negligible price: It costs only a fraction of the machine's price. For a minimal amount, you buy tremendous peace of mind.
    • 📄 Transparent conditions: The service is always clearly linked to the serial number of your machine. The validity for making a claim is 7 days from the dispatch of the goods.

    What to do in case of damage?

    Did you discover after unpacking that the compressor suffered a scratch during the journey? The solution is extremely simple:

    1. Reporting the damage

    Within 7 calendar days of the machine's dispatch, send us an e-mail at reklamace@atmos-chrast.cz. Just state the machine type, serial number, a brief description of the defect, and attach photos of the damage. We do not need any protocol from the carrier.

    2. Lightning-fast assessment

    Our claims team will immediately assess your request. Because we completely bypass the carrier and their approval processes, you won't face any stress or waiting in uncertainty.

    3. Free repair

    Following a justified claim, we arrange a free repair right away. We will do everything to ensure you can fully utilize your compressor as soon as possible. The costs are covered by ATMOS.

    Important: The service can be claimed no later than 7 calendar days from dispatch from our plant. While the vast majority of transports go smoothly, with this service, you are protected in case of an unexpected exceptional situation.

    How to order the service?

    It's easy. When purchasing in our e-shop, simply add this service to your cart as an optional item in the details of the selected compressor. You will then see it on the invoice as a separate item paired with the specific machine. The service becomes active upon payment of the invoice.

    Treat yourself to peace and certainty. A satisfied purchase and a trouble-free start for your new equipment are our top priorities.

    Valve Mascot advice on protocol-free warranty

    Valve says: Honestly? This is something I would take in a heartbeat. Compressors are heavy machines, and during handling at depots, things just happen sometimes. I know it very well – the carrier rings the bell, has no time, you sign the paper that the shipment is fine. In the evening, you cut the foil and see cracked plastic or bent sheet metal. And the carrier then tells you: "You signed it, your problem." With this service, you can completely avoid this stress for a few bucks. I definitely recommend adding it to your cart!