With Zásilkovna, it is possible to pick up your parcel at a pickup point the very next day, wherever you choose. Today, there is a Zásilkovna pickup point in every major city and many smaller ones – totaling 2,384 pickup points. Not only do we trust Zásilkovna, but so do another 20,000 e-shops from various sectors.
Why Zásilkovna?
• It is no problem to call +420 216 216 516 for advice or directions to a pickup point.
• Online shipment tracking – you always know where your parcel is.
• Zásilkovna will notify you of the pickup option with a free SMS.
• No unnecessary paperwork. All you need for pickup is the password from the SMS - so you can send anyone you trust to get the parcel.
• Returns are no problem with Zásilkovna - you can open the parcel right at the pickup and send it back if necessary.
• A huge network of pickup points.
Picking up a shipment at Zásilkovna
Choosing a location
In the e-shop, choose the Zásilkovna pickup point closest to you when placing your order.
Status information
As soon as we hand over your goods to Zásilkovna for transport, the carrier will immediately send you an email with a tracking number.
You can track the journey of your shipment online – https://tracking.packeta.com/en_GB/tracking/search.
Preparation for handover
Once the shipment is delivered to your chosen pickup point, Zásilkovna will send an SMS and an e-mail with a password.
From that moment on, you can pick up your order anytime within 7 days.
What if the pickup time is inconvenient?
If you don't have time during the week, no stress - simply send a reply SMS to Zásilkovna and the staff will extend your pickup period up to 21 days for free.